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Frequently Asked Questions

Find the answers to more information on donations, opening hours, current appeals and more below

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Services
Donations
  • What are the opening hours for Direct Access?

    Direct Access (including emergency food provision, crisis support and digital inclusion) is open:

    9am-5pm Monday to Thursday and 10am-4pm Fridays

    Food provision: Mondays 10am-3pm, Tuesdays 1pm-4pm, Wednesdays 10am-3pm, Thursdays CLOSED, Fridays 10am-3pm

  • What are the opening hours for Community Services - RISE, Justice Support Service, Settled Housing Support?

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  • What are the opening hours for Care Choices?

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  • What are the opening hours for Wernham House?

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  • Are you accepting donations?

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  • Where can I drop off my donations?

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  • What days and times can I drop off my donations?

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  • What donations do you need?

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  • Do you accept second-hand items?

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  • Do you accept furniture?

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Learn more about us
Our history
Discover our roots in 1968 as a soup kitchen to where we are today.
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People are at the heart of who we are and what we do.
Join the team
Information on current vacancies and what it’s like to work for us.

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